1. Information we collect
We collect account and business information you provide (name, work email, phone, business profile), Google Business Profile data you authorize via OAuth, call/booking metadata needed to confirm appointments, and usage analytics for product improvement.
2. How we use information
We use data to operate voice booking, route Maps calls, send confirmations, calculate escrow outcomes, support merchants, and improve reliability and safety of the service.
3. Google user data
When you connect Google Business Profile, we request only scopes needed to manage listing context for booking (including business.manage). We do not sell Google user data. You may disconnect OAuth access at any time in your Google account settings and our console.
4. Sharing
We share data with subprocessors that host infrastructure, send SMS/email, or process payments—under contracts that limit use to providing the service. We may disclose information if required by law.
5. Retention & security
We retain account and booking records while your merchant account is active and as needed for legal obligations. We use industry-standard safeguards; no method of transmission is 100% secure.
6. Your choices
Contact privacy@allwaysguide.com to request access, correction, or deletion of personal data, subject to applicable law.
7. Contact
AllwaysGuide · privacy@allwaysguide.com